F.A.Q

1. How to contact LYNART Store? 

You can contact us 24 / 7 via info@lynartstore.com and you will get an answer as soon as possible, within a maximum of 48 hours.

2.How are LYNART Store products delivered?

We attach great importance to the preparation of your orders. Each order is prepared with the greatest care and shipped in a strong tube or in a large cardboard envelope.
If you have specific requests, please contact us by email at info@lynartstore.com. 

 3. Do you ship worldwide and what are the delivery times?

We ship worldwide (more than 220 countries). 

Once you order is prepared, delivery times are 3 to 5 days within Europe and 5 to 8 days outside Europe.

4. What payment methods are accepted?

We accept credit cards (Visa, Mastercard, etc.) and Paypal.
It is also possible to pay in 3 installments free of charge.

5. I must absolutely receive my order before a specific date. What can I do?

In case of emergency, please contact us before placing your order by email at sales@lynartstore.com.
You can also select the "Express" delivery option at checkout.

6. How do I track my order?

We use Colissimo / Chronopost (La Poste) to ship your orders. 
To track your order, please use the tracking number you will find in your shipping confirmation email and click here. 
If you have any questions, you can contact us by email at info@lynartstore.com.

7. Why hasn't my order been shipped yet?

Depending on peak periods and/or delivery times of our partners, it is possible that the order processing time may be delayed.

We always do our best to ship your order as soon as possible.

If your order is extremely urgent please contact us by email at info@lynartstore.com.

8. Do you accept returns?

We buy our products for your specific needs. Therefore, returns may not always be possible. However, under specific conditions, we can accept returns.

To request a return, you can contact us by email at info@lynartstore.com.